Privacy Policy | PropertEase Philippines
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Privacy Policy

This Privacy Policy explains how PropertEase Philippines collects, uses, stores, and protects personal information when you inquire about properties through our website, Meta lead ads, Messenger or Instagram lead experiences, Google Ads lead forms, email, phone, WhatsApp, or related communication channels.

Last updated: May 24, 2026 Applies to website and ad leads Philippine Data Privacy Act aware

Information We Collect

We may collect personal information that you choose to provide, including your full name, email address, mobile or WhatsApp number, preferred property type, budget, preferred location, unit interest, message content, preferred viewing schedule, and any other details you submit when asking about a property or consultation.

We may also collect inquiry context such as the page or property that prompted your inquiry, the source of the inquiry, and campaign or lead-source details when available. For website visits, we may receive limited technical information such as browser type, device information, pages viewed, referral source, and similar analytics data.

How We Collect Information

  • Directly from you when you fill out forms on our website or landing pages.
  • When you submit a lead form or instant form on Meta platforms such as Facebook, Instagram, or Messenger.
  • When you submit a Google Ads lead form or contact us after clicking an ad.
  • When you contact us through email, phone, WhatsApp, Messenger, or similar communication channels.
  • Automatically through analytics and site technologies used to understand traffic and improve our website experience.

How We Use Information

We use personal information to respond to your inquiry, recommend relevant properties, schedule calls or site viewings, send requested computations or listing details, and provide broker support related to your property search or transaction.

We may also use your information to send follow-up emails or messages related to your inquiry, improve lead handling, maintain records of conversations and transactions, and measure the performance of our website and advertising campaigns.

We do not sell your personal information. We use lead information to serve your inquiry and manage legitimate real estate follow-up, not to trade or publicly distribute your data.

Meta and Google Lead Forms

If you submit your information through a Meta lead ad, instant form, lead ad that opens a chat, or a Google Ads lead form, the information you choose to provide may be shared with us by that platform so we can contact you about your inquiry.

Those platforms operate under their own terms, policies, and technical systems. Your interaction with a Meta or Google-hosted lead form may also be subject to Meta or Google privacy practices, respectively. We use the lead data we receive from those forms to contact you about the property, service, or consultation you requested, and to maintain internal lead records and follow-up history.

We will not intentionally request prohibited or highly sensitive information through advertising lead forms unless allowed by applicable law and platform policy and genuinely necessary for the service requested.

This page is intended to serve as the privacy policy link for lead collection experiences connected to PropertEase campaigns, including Meta Ads and Google Ads lead generation where a privacy policy URL is required.

Analytics and Cookies

Our website uses analytics tools, including Google Analytics, and may use cookies or similar technologies to understand website traffic, measure page performance, and improve the user experience. These technologies may collect information such as pages visited, approximate location derived from IP or browser signals, session activity, and traffic source information.

You can manage cookies through your browser settings. Blocking some cookies may affect certain parts of the website experience.

How We Share Information

We may share personal information only as reasonably necessary for the purposes described in this policy, including with service providers that help us operate our website, store inquiries, send emails, manage customer communication, or support analytics and advertising measurement.

We may also share relevant inquiry details with developers, property partners, sellers, or transaction-related parties when needed to answer your request, verify availability, prepare documentation, or assist with a property transaction that you want to pursue.

We may disclose information if required by law, regulation, subpoena, lawful government request, or to protect legal rights, safety, security, or the integrity of our services.

Data Retention

We retain inquiry and communication records for as long as reasonably necessary to respond to your request, provide follow-up, maintain transaction records, comply with legal or tax obligations, resolve disputes, and improve our business processes. Retention periods may vary depending on the nature of the inquiry and whether a transaction proceeds.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate business or legal retention needs. You may also ask us to stop non-essential follow-up communications at any time.

If you no longer want to receive email follow-ups from us, you may use the unsubscribe option included in applicable email communications or contact us directly.

Security and Cross-Border Processing

We take reasonable administrative, technical, and organizational steps to protect personal information from unauthorized access, disclosure, alteration, or loss. However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

Because we use web, email, cloud, analytics, and advertising tools, some information may be processed by service providers operating in jurisdictions outside the Philippines. By using our services or submitting your information, you acknowledge that such processing may occur subject to applicable safeguards and platform controls.

Children's Privacy

Our services are intended for adults seeking real estate information or brokerage support. We do not knowingly collect personal information from children in violation of applicable law.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, lead collection methods, legal obligations, or platform requirements. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:

PropertEase Philippines
Attention: Patrick Zumel Bitoy, Licensed Real Estate Broker
Phone / WhatsApp: +63 917 550 8229
This policy should be read in a manner consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable privacy, advertising, and consumer protection requirements.